About the role
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Navigation Services team as a Flight Dispatch Standards and Compliance Manager to be based in Doha, Qatar.
As a Flight Dispatch Standards and Compliance Manager, you will be responsible for ensuring that Flight Dispatch and Flight Watch training needs are delivered, documented, maintained and continuously improved in compliance with Qatar Civil Aviation Regulation (QCAR) and International Civil Aviation Organisation (ICAO) standards. You will be expected to foster continuous improvement within navigation services and network operations, aiming to align with departmental goals and adhere to regulatory standards, ensuring the highest level of performance and compliance across all sectors.
Specific responsibilities for the role include:
Collaborate with Network Operations, compliance, and training and development teams to develop a unified strategy and reporting process that identifies compliance gaps and effective training solutions.
Complete oversight and maintain all training qualifications and standards required for staff conducting operational control functions to meet regulatory compliance.
Ensure that appropriate systems are in place to measure quality and compliance against an acceptable standard, in line with current best practices.
Ensure that flight dispatch training methods are aligned with best practices in terms of delivery and the use of current and emerging technologies.
Ensure that the planning and delivery of technical training is executed according to documented training plans.
Analyze operational data, monitor system alerts, and address pilot electronic journey logs queries to ensure all Flight Dispatch and Flight Watch activities comply with regulations.
Ensure the flight dispatch training program aligns with Qatar Airways operational needs, regulatory requirements, and promotes the continuous improvement of the Flight Dispatch team.
Ensure that operational process changes relevant to flight dispatch across the organisation are captured and reflected in internal training documentation.
Identify instances of non-compliance through all available feedback channels, including electronic journey logs and internal reports, and provide suitable mitigation and training plans to address these instances.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.