Job Title: Custom Account Representative
Location: Hybrid with at least 2 days in HQ office - Fairhaven Headquarters 
Shift: Monday - Friday 8AM - 5PM
Pay Rate: $22-$25/hr

 In this role you will handle customer service and process orders for custom outerwear, gloves, socks and shoes. 

Responsibilities:

Assist customers/sales reps with entering/adjusting orders and informing them of order status and product availability  Ensure accurate logo details, application fees, terms and discounts on all orders  Coordinate logo thread colors to garments, maintain logo detail history and manage database entries  Monitor progress of artwork orders and obtain necessary approval through communication with customer/sales reps  Coordinate rush requests with other departments to meet order deadlines 

Requirements:

High School Diploma or equivalent required, AS or BS degree preferred  2-3 years customer service  Prior experience with embroidered products or apparel preferred  Those with Golf Experience is a plus!!