Fixed Operations Specialist
Lithia & Driveway
Dealership:L0105 Lithia Home Office
Fixed Operations Specialist
Location: Medford, OR (preferred) open to remote
Compensation: $50,000-75,000 annuallyEmployment Type: Full-Time
Ability to travel up to 35% of the time as business needs require
Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun. Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We’d love to have you join us on our journey!
We are seeking a detail-oriented and driven Fixed Operations Specialist to join our team! This role plays a key part in supporting our Regional Fixed Operations Directors and dealership teams to drive profitability, strengthen customer satisfaction (CSI), and build long-term relationships with our manufacturer and business partners. You’ll be instrumental in developing team member knowledge, ensuring smooth daily operations, and contributing to long-term strategic goals.
What You’ll Do:
+ Analyze and report on Fixed Operations performance to identify trends and improvement opportunities
+ Train and onboard managers and advisors on reporting tools, systems, and processes
+ Support acquisitions through CDK setup, staff training, and post-integration follow-up
+ Partner with Accounting to ensure accurate data, set-ups, and performance reporting
+ Manage warranty rate updates, inventories, and fixed operations documentation
+ Support departmental projects, online training, and system initiatives
What You’ll Bring:
+ Strong data analysis and reporting skills; advanced proficiency in Excel
+ Detail-oriented with a process-focused mindset
+ Independent thinker with sound judgment and problem-solving ability
+ Effective communicator across all organizational levels
+ Strong time management; able to balance multiple priorities in a fast-paced environment
We Offer Best-in-Class Industry Benefits:
+ Competitive pay
+ Medical, Dental, and Vision Plans
+ Paid Holidays & PTO
+ Short and Long-Term Disability
+ Paid Life Insurance
+ 401(k) Retirement Plan
+ Employee Stock Purchase Plan
+ Lithia Learning Center
+ Vehicle Purchase Discounts
+ Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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