A Fitness Manager is responsible for managing operations of the fitness area of the health club to deliver an excellent Guest and Member experience while managing the fitness team and customer relationships.

What will I be doing?

As a Fitness Manager, you are responsible for managing operations of the fitness area of the health club to deliver an excellent Guest and Member experience. A Fitness Manager will also be required to manage team members and customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

\nManage operations of the fitness areas of the health club \nManage team members to ensure high motivation, provision of high quality service and ongoing development \nManage customer feedback effectively to ensure continuous service and programme improvement \nEnsure customers and guests receive friendly and consistent personalised service from all fitness instructors \nAssist Health Club Manager with the recruiting, managing, training and development of the team \nRespond to audits to ensure continual improvement is achieved \nManage staff performance issues in compliance with company policies and procedures \nMaintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed \nEnsure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guestsWhat are we looking for?

A Fitness Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nSupervisory experience in the leisure sector \nAbility to oversee member fitness programmes \nRelevant fitness qualifications \nExcellent grooming standards \nDevelop team members and self \nFlexibility to respond to a range of different work situations \nAbility to work on your own or in teams \n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nPassion for fitness and customer service \nKnowledge of local area and competitors \nAble to motivate team and members

What will it be like to work for Hilton?

\n

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

\n