The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement.

Responsibilities include, but are not limited to:
- Working on Complex vendor queries and resolving the queries in a time bound manner
- Working on underlying issues and fixing the root cause(s)
- Liaising with internal teams to understand vendor issue and working towards resolution
- Contacting internal stakeholders and coordinating with them on vendor queries
- Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information
- Escalating when appropriate to direct manager and/or senior leaders
- Communicate with vendors via email and phone to resolve issues.
- Perform other tasks, projects, and duties as required

Working Conditions:
- Normal Office Environment.
- Report daily to the Pasay office.
- This role will primarily be reporting on a NIGHT SHIFT and may also be requested to be on shifting schedule from time to time.
- Work during Holidays as may be required by the company.
- May be asked to render overtime on critical and peak times as may be required by the business.