The physical workplace will be in Esbjerg, Denmark – or potentially from our showroom in Helsinki Fashion Center, Finland, for the right candidate.
KEY RESPONSIBILITIES
Customer Support & Order Management
Manage complete order process for Finnish customers from start to finish
Assist wholesale clients via phone and email communications
Ensure seamless customer experience through proactive communication
Sales & Distribution Coordination
Support Finnish Sales Representatives with daily operations and trade fair activities
Coordinate priorities with European distribution center for efficient picking, packing, and shipping
Serve as central communication hub between multiple departments
Language & Administrative Support
Provide Finnish-language support across various company departments
Handle diverse ad hoc projects that support business operations
Assist other Scandinavian markets as needed
WHAT WE’RE LOOKING FOR
Required Qualifications
Fluency in Finnish (essential) and English. Understanding other Nordic languages is a plus.
Strong customer service orientation and min. 2-5 years of experience working in Customer Service
Excellent organizational, coordination and communication skills
Ideal Candidate Traits
Trustworthy professional, strong and independent, enjoying teamwork, even at a distance
Thrives in collaborative, team-oriented environments
Enjoys building strong professional relationships and playing the team
Brings energy, structure, and positive attitude to work
Comfortable with varied daily tasks and new challenges
Detail-oriented with ability to manage multiple priorities
WHAT WE OFFER
International work environment with diverse, dynamic challenges
Opportunity to make meaningful impact on business operations
Role where no two days are the same
Supportive team atmosphere
Training and frequent visits to the headquarters in Denmark if based in Helsinki, to ensure great team spirit and teamwork
Application
Please upload your application and CV as soon as possible. We are interviewing on an ongoing basis, so send your application today.
For further information about the job, please contact Customer Service Manager Pernille Mørch.
We encourage everyone to apply for the position, regardless of age, gender, ethnicity, religion, sexual orientation, or disability.
SKECHERS is the world's third largest footwear brand, headquartered in Manhattan Beach, California. With more than 5,300 concept stores globally, SKECHERS offers a wide range of lifestyle and performance footwear, apparel, and accessories for women, men, and children. SKECHERS sales in the Nordic region are handled by SKECHERS' subsidiary Sports Connection from its Nordic headquarters in Esbjerg, Denmark, where we employ more than 550 people across the Nordic region. Today, there are more than 180 shop-in-shops, 4 online shops, and 72 concept stores in the Nordic countries, and this number is expected to increase over the coming years. In addition, SKECHERS is carried by a strong network of approximately 1,900 retailers in the footwear and sports industry throughout the Nordic region. You can read more at www.sportsconnection.dk
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Be You - Feel Welcome
Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.
Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.