With approximately 70,000 employees in more than 100 countries, IQVIA is in a truly unique position to be able to support companies seeking to improve real-world patient outcomes and enhanced clinical trial outsourcing through treatment innovations, care provision and access. With a broad range of healthcare information, technology and service offerings, IQVIA provides solutions that span clinical to commercial, bringing clients an exceptional opportunity to realize the full potential of innovations and advance healthcare outcomes.Role PurposeWithin the Finance Department and in partnership with the sales teams, the Sales Administrator's mission is to secure revenue recognition.The Sales Administrator's mission is critical in order to reduce the Unbilled (accruals), improve the quality of the invoicing and thus improve the DSO. It´s a key role for the organization and to support our Sales activity.The Sales Administrator is a real partner of commercial services in order to improve quality and efficiency of opportunities/ Billing Notification Forms/ information collection.Key ResponsibilitiesSales Order & Contract AdministrationCreate, maintain, and update sales orders, BNFs, credit memos, and related records in CRM and SAPEnsure contractual terms, pricing, billing models, and revenue allocation are accurately reflected in systemsSupport Statement of Work (SoW) and contract setup in coordination with Sales and Contracting teams

Order‑to‑Cash & Billing ReadinessPrepare orders for billing and ensure completeness and compliance prior to invoicingSupport billing execution, including resolution of standard exceptions and correctionsAssist with pass‑through, intercompany, and billing model‑specific requirements (fixed fee, time & materials, milestones)

Acquisition & Change SupportSupport acquisition Go‑Lives by assisting with data setup, validation, and post‑Go‑Live stabilizationHelp manage increased exception volumes during system cutovers and process transitionsFollow standardized processes and guidance defined by Sales Admin leadership and Finance

Stakeholder & Process SupportAct as an operational interface between Sales, Finance, Contracting, and Systems teamsParticipate in pipeline calls or operational meetings as required and update systems accordinglyMaintain documentation, trackers, and shared repositories to ensure data accuracy and audit readiness

Continuous Improvement & ControlsIdentify recurring issues and escalate process gaps or data quality concernsSupport process improvements, standardization, and automation initiatives under guidance of senior team membersComply with internal controls, segregation of duties, and audit requirements

Scope & ComplexitySupports multiple profit centers and customers, including strategic and acquired accountsOperates across CRM, SAP, PSA, and supporting toolsHandles moderate transaction volumes with defined procedures and escalation pathsWorks under tight timelines, particularly during month‑end and quarter‑end closeRequires accuracy, attention to detail, and ability to manage operational priorities

Required QualificationsFluent in french and englishBachelor’s degree in Business, Finance, Administration, or related field (or equivalent experience)0–3 years of experience in Sales Administration, Sales Operations, Finance Operations, or Customer SupportStrong attention to detail and data accuracyProficiency in Microsoft 365 tools (Excel, Outlook, Teams, SharePoint)Ability to follow defined processes and work effectively in a fast‑paced environment

Preferred QualificationsExperience with SAP, Salesforce (SFDC), PSA, or similar CRM / ERP systemsExposure to Order‑to‑Cash, billing, or contract administration processesExperience supporting multi‑entity or acquisition environmentsProficiency in English; French is a strong asset for France‑aligned roles

Behavioral CompetenciesService‑oriented and collaborative mindsetStrong organizational and time‑management skillsWillingness to learn and accept coachingAbility to manage routine tasks while handling exceptions calmlyTeam player with a continuous improvement mindset

Career Progression

This role is positioned as an entry‑level / early‑career operations role and provides a foundation for progression to:

Sales Admin Operations Analyst 2Senior Sales Admin / Subject Matter ExpertSales Operations or Finance Operations specialist roles

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.