Job Requisition: REQ3754 Employment Type: Full-Time Shift: Days Hours Per Week: 40 hours Hiring range: $18.39- $24.59 The actual compensation for this position will be determined based on experience and other factors permitted by law. Responsibilities: •Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. •Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. • Explains financial responsibilities for services received, payment options and collection procedures to patients and/or parties responsible for payment. • Counsels’ patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriate. • Helps patients obtain insurance through the marketplace as a Certified Application Counselor (CAC). • Initiates process for collecting prepays due and performs follow-up to ensure maximum collection is achieved. • Works with Finance supplying accurate information for reporting purposes. • Works with billing coders, clinicians, and providers to ensure accurate billing. • Reviews and processes accounts for collection; reports to Bad Debt Agency. • Calculates accurate patient responsibility of approved assistance program. • Assists with coordination of activities related to insurance pre-certification/authorization. Additional Responsibilities: + Registration duties as needed + Other duties as assigned. Education: High school diploma or GED required. 1-3 years of experience directly related to payor reimbursement field preferred. Knowledge of third party payors and Federal Poverty Guidelines preferred. Certifications / Licensure: Facilitated Enrollment Specialist preferred. Required skills/attributes: + Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job. + Must be able to multitask while remaining professional, focused, composed and positive. + Excellent customer service skills + Displays integrity, friendliness, and compassion. + Must be able to establish an appropriate and effective rapport with others. + Demonstrates flexibility + Takes initiative + Able to work in a fast-paced environment + Embraces new opportunities to grow both personally and professionally. + Effective critical thinking and problem-solving skills. + Proficient with various Microsoft Office products (Word and Excel). + Strong organizational skills. + Effective interpersonal skills. + Ability to take and follow direction in a positive and appropriate manner. + Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills. + Must be able to read and follow instructions