Job Description We are seeking a skilled IT Technician to join our team and provide technical support for our Prescott and Cottonwood locations. The IT Technicians provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Configuration, management, maintenance, and troubleshooting of network printers and multifunction devices. Troubleshoot and provide audio and visual support for events. This work is done in person, remotely, by telephone, or via e-mail in a timely and accurate fashion. This is a typical Monday-Friday 8am-5pm schedule and a company vehicle or mileage reimbursement will be provided for travel. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Proven experience as an IT Technician or similar role for at least 3+ years including hands-on hardware troubleshooting experience. Strong knowledge of computer hardware, software, and network systems. Familiarity with Windows operating systems. Experience with Active Directory specifically user and group management. iPhone and Ipad troubleshooting experience. Valid driver’s license and reliable transportation for travel between Prescott and Cottonwood locations. Familiarity with enterprise Applications, including: Microsoft M365 (SharePoint, Teams) RSA SecurID Microsoft Authenticator Microsoft Software Center Console Management (SCCM) Familiarity with Linux operating systems. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).