Field Team Manager

Location: The role is home based, and you will be expected to travel extensively throughout the UK to support your team of field engineers.

The Siemens Industrial and Commercial (I&C) Electricity Metering Field Team Manager role provides day to day operational management for a field team of I&C Commercial Meter Operatives. It supports the Field Operations Manager for I&C in optimising the performance of the team to ensure safe working and delivery of the business objectives. 

Role & Responsibilities

Drive strategic business objectives through operational excellence and safety complianceMonitor team KPIs, service levels, and implement performance improvement initiativesProvide regular analytics and reporting while maintaining company standardsLead recruitment, succession planning, and talent developmentChampion change management and new ways of workingReduce attrition through effective team engagement and knowledge sharingBuild relationships with contractors, Energy Forums, and customersEnsure compliance with safety standards through field audits 

What skills and experience will you bring to the role?

Full clean license which must be valid in the UKExperience managing remote teams. City & Guilds 236/2330 qualification or equivalentExperience of Health and Safety issues and its implications in the workplace is essential as well as a knowledge of issuing risk assessments for work, accident and incident reporting. The ability to analyse data to drive performance and growth across the teamUnderstanding of the industry codes of practices, policies and procedures, including safety requirements, which are relevant to Commercial and Industrial Meter Operations and the ability to effectively communicate these to the staffAbility to review photos of installations in varying levels of completeness to advise customers on requirements for work to go progress to completionExperience of resolving complex customer issues regarding billing, workmanship, general complaints etcAbility to motivate others and develop good team working relationships.

Advantageous:

A good knowledge of commercial metering, billing and communications would be a distinct advantage Ideally will have taken the lead in delivering tasks or projects and played a key part in the prioritisation and allocation of tasks / activities amongst a team

 

What can we offer?

Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days!  

We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world—because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.