Maxim Healthcare Group is currently seeking a Credentialing and Operations Support Associate (aka FSA). The Field Support Associate, in collaboration with the Field Support Specialist is responsible for providing the highest level of professionalism and customer service to team members, caregivers, and other customers through daily interactions. The Field Support Associate manages the front desk console and provides our clients and customers with a positive first impression of the company's core values and competencies. Essential Duties and Responsibilities: + Maintains confidentiality of client, patient, caregiver and, team member information and records + Meets and maintains HIPAA regulations in regards to Protected Health Information + In collaboration with the Field Support Specialist: + Demonstrates professional interactions with all candidates, caregivers, team members, clients and customers with a positive attitude and approach + Greets and provides excellent customer service to all visitors + Assists candidates through the application, hiring, and on-boarding process + Assists with the billing/payroll/medical records process + Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles + Performs other duties as assigned Minimum Requirements: + High school diploma or equivalent degree required + Minimum one (1) year of administrative work experience, to include typing skills + Meets all federal, state, and local requirements + Proficiency with computers, including Microsoft Office + Excellent verbal and written communication skills + Ability to work independently and multitask effectively while maintaining attention to detail Compensation: $18 - $20 per hour. Maxim Benefits: Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program *Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.