Field Service Technician- Monitoring & Controls
Xylem
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Position Summary:**
The Instrumentation & Controls Technician disassembles, inspects, cleans, repairs, calibrates, tests, and performs periodic maintenance on field instruments, equipment systems, and controls to ensure product specifications and quality standards are met. This role includes evaluating systems for necessary modifications, performing complex repairs, and troubleshooting both scheduled maintenance and unscheduled issues. The ideal candidate has strong electrical troubleshooting skills, is comfortable working independently or as part of a team, and is passionate about hands-on work and problem-solving.
Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. We are looking for someone ready to put in the work and grow with the company. It’s okay if you don’t meet every requirement—we value a strong work ethic, a willingness to learn, and a commitment to being part of a high-performing team. If you’re motivated, dependable, and eager to build your skills, we encourage you to apply.
**Key Responsibilities:**
+ Promote and maintain a safe working environment and safety-focused culture
+ Demonstrate a high-impact culture through innovation, accountability, and empowerment
+ Care for and maintain company property
+ Work independently with minimal supervision and contribute effectively in a team setting
+ Build and repair electrical control panels, integrating components such as transducers, switches, VFDs, power supplies, and PLCs
+ Use tools like multimeters and signal generators to diagnose low-voltage AC/DC signal issues
+ Read and interpret electrical wiring diagrams and mechanical drawings
+ Update PLC software and provide remote field support as needed
+ Perform preventive maintenance and service electrical fleet equipment
+ Troubleshoot electrical systems, diesel engines, and pump problems
+ Create accurate parts and repair lists and coordinate with the Parts Manager for timely ordering
+ Support system setup on customer job sites and respond to after-hours repair calls as needed
+ Operate a service truck as required
+ Communicate effectively both verbally and in writing
+ Perform other duties as assigned
**Qualifications & Experience:**
+ 3–5 years of experience troubleshooting and repairing electrical controls and industrial equipment preferred
+ General knowledge of 3-phase, 480-volt electrical systems
+ 1–2 years of experience with variable frequency drives (VFDs) and PLC controls preferred
+ Ability to troubleshoot and repair electrical control equipment including motor starter panels, VFDs, flowmeters, and PLCs
+ Solid understanding of single-phase, three-phase, and DC electrical systems
+ Ability to read and comprehend electrical schematics and mechanical drawings
+ Proficient in using multimeters, signal generators, and other diagnostic tools
+ Experience updating PLC software and integrating control systems
+ Strong organizational and time management skills in a fast-paced environment
+ Excellent verbal and written communication skills
+ Ability to travel frequently and respond to field service calls on short notice
+ Comfortable with general math and standard/metric measurements
**Preferred Qualifications:**
+ Forklift certification
+ Experience working with electrical submersible equipment
+ Familiarity with AC/DC components and electrical testing methods
+ Prior experience in industrial equipment service and repair
**Compensation:**
The estimated salary range for this position is $23 to $26 per hour. Starting pay is dependent on multiple factors, including skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits program that includes medical, dental, and vision plans, a 401(k) with company contribution, paid time off, paid parental leave, tuition reimbursement, and more.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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