**회사 소개 (About Us)** **[Veralto]** 2023년 10월 출범한 Veralto는 연 매출 50억 달러 규모의 글로벌 리더로, "세계의 가장 중요한 자원을 보호한다"는 비전을 가지고 있습니다. 전 세계 16,000명의 직원이 수질 관리(Water Quality) 및 제품 식별(Product Identification) 분야에서 활약하고 있습니다. **[Hach Korea]** 수질 분석 분야의 글로벌 리더 Hach는 주거, 산업 현장의 수질 분석 솔루션을 제공합니다. Hach Korea는 Hach뿐만 아니라 Radiometer, Lachat 등 Veralto 수질 그룹 내 다양한 브랜드의 국내 기술 서비스를 총괄하며, "One Team! All Win!"의 가치를 실현하고 있습니다. + **홈페이지** **:** https://www.veralto.com/ | https://my.hach.com/ Reporting to Service Manager **담당 업무 (Key Responsibilities)** **[** **현장 기술 지원 및 유지보수** **(Field Technical Work)]** + 고객사 현장 장비의 테스트, 검수, 수리, 설치 및 시운전(Commissioning) + **서비스 유지보수 계약** **(Service Maintenance Contracts)** **관리 및 이행** + 정기 점검 및 긴급 장애 처리를 통한 장비 가동률 최적화 **[** **사내 기술 및 행정 업무** **(In-house Work)]** + 사내 제품 테스트, 검수, 수리, 트러블슈팅 및 기술 리포트 작성 + 기술 지원 관련 설계, 견적 산출 및 데이터 관리 + 서비스 완료 제품의 출고 및 물류 절차 수행 + **ServiceMax** **등 서비스 관리 툴을 활용한 실시간 로그** **(Log)** **및 리포트 관리** + VES(Business Guide) 및 고객 만족 가이드라인 준수 **[** **커뮤니케이션 및 지원** **(Communication & Support)]** + 고객, 대리점, 협력업체 및 내부 부서(Global Team 포함)와 기술적 커뮤니케이션 + 전화, 이메일, 방문 등을 통한 기술 문의 응대 및 솔루션 제공 + 주간 업무 보고 및 내부 공유 **[** **필수 요건** **(Essential)]** + **학력** **/** **전공** **:** 전기, 전자, 환경공학, 화학과 및 관련 이공계열 학사 이상 + **경력** **:** **서비스 엔지니어 경력** **5** **년 이상** (실험실 및 분석 장비 취급 경험 필수) + **언어** **:** 비즈니스 영어 커뮤니케이션 필수 (Written & Verbal) + 본사 매뉴얼(Service Bulletin) 독해, 이메일 보고 및 글로벌 팀과의 트러블슈팅 가능자 + **IT/Tool** **활용** **:** **ServiceMax, Salesforce** **등** **Field Service Management (FSM)** **툴 사용 경험자** + **기술 역량** **:** 수질 분석 공정 및 장비/Chemistry Application 응용에 대한 높은 이해도 보유자 + **운전 면허** **:** 국내 운전면허 소지자 및 실제 운전 가능자 (현장 이동 필수) **[** **핵심 역량 및 태도** **(Core Competencies)]** + **프로페셔널리즘** **:** 고객 서비스 마인드를 갖추고 기술적 완성도를 추구하는 태도 + **문제 해결 능력** **:** 문제의 원인을 끝까지 파고들어 해결해내는 높은 집중력과 끈기 + **소통 능력** **:** 고객 및 사내 유관부서와 원활하게 소통할 수 있는 인재 + **MNC** **적합성** **:** Veralto의 핵심 가치와 윤리 규정(Compliance)을 준수하며 투명하게 업무를 수행하는 분 **4.** **우대 사항** **(Preferred Skills)** + **자격증** **:** 수질환경기사, 환경기사 등 환경 관련 자격증 소지자 + **OA** **능력** **:** MS Office (Excel, Word, PowerPoint) 활용 우수자 **기타 유의사항 (Note)** + **다양성 존중** **:** Veralto는 다양성을 존중하며, 차별 없는 공정한 채용을 지향합니다. + **채용 절차 안내** **:** 정식 계약되지 않은 서치펌/헤드헌터의 이력서 접수는 받지 않으며, 이에 따른 수수료는 지급하지 않습니다. **7.** **접수 기간 및 방법** **(Application Info)** + **접수 기간** **:** 2026년 1월 31일(토)까지 _(_ _단_ _,_ _서류 접수 순으로 면접이 진행되며_ _,_ _적임자 채용 시 조기 마감될 수 있습니다_ _.)_ + How to apply - jeyasutha.r@hach.com + **제출 서류** **:** 국/영문 이력서 및 경력 기술서 (PDF 형식 권장) **About Us** **[About Veralto]** Veralto, launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our global team of 16,000 associates is united by a powerful purpose: Safeguarding the World’s Most Vital Resources™. + **Website:** https://www.veralto.com/ **[About Hach Korea]** Hach is a global leader in water quality analysis and treatment. Hach Korea manages the sales and technical service of Veralto’s water quality product lines (Hach, Radiometer, Lachat, etc.) in Korea, striving to realize the value of "One Team! All Win!". + **Website:** https://my.hach.com/ **Reporting** to Service Manager **Key Responsibilities** **[Field Technical Work & Maintenance]** + Perform on-site technical tasks including testing, inspection, repair, installation, and commissioning at customer sites. + **Manage and execute Service Maintenance Contracts.** + Optimize equipment uptime through regular inspections and emergency troubleshooting. **[In-house Technical & Administrative Work]** + Conduct in-house product testing, inspection, repair, troubleshooting, and technical reporting. + Handle technical support tasks such as design support, quotation, and data management. + Manage logistics and shipment procedures for service-completed items. + **Manage real-time service logs and reports using Field Service Management (FSM) tools (e.g., ServiceMax).** + Ensure compliance with VES (Veralto Enterprise System) business guides and customer satisfaction guidelines. **[Communication & Support]** + Maintain effective technical communication with customers, dealers, channel partners, and internal departments (including Global Teams). + Respond to technical inquiries and provide solutions via call, email, or site visits. + Submit weekly business reports and share service logs internally. **Qualifications** **[Essential Requirements]** + **Education:** Bachelor’s degree in Electrical Engineering, Electronics, Environmental Engineering, Chemistry, or related Engineering fields. + **Experience:** **Minimum 5 years of experience as a Service Engineer** (Experience with laboratory and analytical instruments is mandatory). + **Language:** **Business English proficiency (Written & Verbal) is mandatory.** + Ability to understand Service Bulletins/Manuals, report via email, and troubleshoot with Global Teams. + **IT/Tools:** **Experience using Field Service Management (FSM) tools such as ServiceMax or Salesforce.** + **Technical Skills:** Strong understanding of water analysis processes, equipment, and chemistry applications. + **Driver’s License:** Must hold a valid Korean driver’s license and be able to drive for business travel. + **Conditions:** Available to commute to both Hach Korea Seoul office and Gimpo Service Center. **[Core Competencies & Attitude]** + **Professionalism:** Customer-oriented mindset with a commitment to technical excellence. + **Problem Solving:** High level of focus and tenacity to identify root causes and resolve issues. + **Communication:** Ability to communicate smoothly with customers and internal stakeholders. + **MNC Fit:** Compliance with Veralto’s Core Values and Code of Conduct; transparent work ethics. **Preferred Skills** + **Certifications:** Environmental certifications (e.g., Water Environment Engineer, Air Pollution Engineer) are highly preferred. + **Computer Skills:** Proficient in MS Office (Excel, Word, PowerPoint). **Note** + **Diversity:** At Veralto, we value diversity and are committed to fair and equal employment opportunities. + **Unsolicited Assistance:** We do not accept unsolicited assistance from headhunters or recruitment firms. Any resumes submitted without a valid, signed search agreement will be deemed the sole property of Veralto, and no fee will be paid in the event the candidate is hired. **Application Information** + **Deadline:** January 31, 2026 _(Note: Applications are reviewed on a rolling basis. The position may close early if a suitable candidate is hired.)_ + **How to Apply: jeyasutha.r@hach.com** + **Required Documents:** Resume and Cover Letter in English and Korean (PDF format recommended). At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.