Job Description Day-to-Day: The Field Service Technician will provide onsite IT support for warehouse operations, ensuring minimal downtime for critical systems. Responsibilities include troubleshooting and repairing hardware such as label printers, thermal printers, and handheld scanners, as well as supporting WMS/ERP applications. The role involves break/fix tasks, shift work (including weekends), and collaboration with logistics teams to maintain operational efficiency. Field Service Technician" and (WMS or Warehouse management system" or ERP) Compensation: $20/hr to $25/hr Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must Have:  • 2+ years of working within a warehouse environment  • 2+ years Prior IT experience (hardware/software troubleshooting)  • Knowledge of active directory, DACP, and networks  • Strong break/fix skills for IT equipment  • Knowledge of label printers, hand scanners, and thermal printers Ability to work in a fast-paced logistics environment (UPS/FedEx experience preferred) Plusses:  • Experience with WMS (Warehouse Management System) or ERP systems  • Experience in shipping/warehouse operations Familiarity with network connectivity troubleshooting