Job Description Insight Global is assisting a client in identifying a skilled and customer-focused Field Service Technician to join their team. Our client is a national provider of tailored business technology solutions, specializing in managed IT services, print services, document management, cloud solutions, and physical security systems In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of printer models at client sites. You’ll play a key role in ensuring minimal downtime and optimal performance of printing equipment, while delivering exceptional service and support. Key Responsibilities: • Travel to customer locations to perform on-site printer repairs, maintenance, and installations. • Diagnose mechanical, electrical, and software issues in printers (laser, inkjet, thermal, multifunction, etc.). • Replace or repair defective components such as print heads, rollers, fusers, and circuit boards. • Perform routine preventive maintenance to ensure equipment reliability. • Maintain accurate service records, including work performed, parts used, and customer interactions. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • High school diploma or equivalent; technical certification or associate degree in electronics or related field preferred. • 1-2 years of experience in printer repair or similar field service role. • Knowledge of printer hardware and software, including networked printing environments or similar IT repair experience. • Excellent troubleshooting and problem-solving skills. • Ability to work independently and manage time effectively. • Strong communication and customer service skills. Valid driver’s license and reliable transportation.