Description

Provide excellent customer service and support during field visits, and tie workflow to schedules to ensure maximum efficiency.

Satisfy customer needs by making appropriate recommendations and using appropriate field automation systems, procedures, and protocols.

Perform Field Service(s) supporting machinery.

Able to make required adjustments, performing audits, installing upgrades, and follow-up operator training. (mentions first half of this one in above description)

Provide status reports of the ongoing project and future projects, document all installations, inspections, and repair work, in accordance with documented contra cultural requirements.

Make a complete backup of all software, programming, or configuration changes that were made during the customer visit.

Work with the Service Manager and/or related supervisor(s) to identify individual training needs to maintain and continuously improve skills and knowledge.

Participate actively in the promotion and sale of parts and services.

Manage customer relationships by going the extra mile and representing with pride and professionalism in-line with company Culture and Values.

Perform in-house, on-site, and/or telephone troubleshooting, repairs, and support of equipment on an as-needed basis.

Additional Skills & Qualifications

AAS in Mechatronics, AAS in Electronic

Minimum 3 years of relevant experience in equipment maintenance and/or related field experience.

Allen Bradley/ RSLogix / RSLinx experience/ Factory Talk knowledge.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $75000.00 - $90000.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenville,SC.

Application Deadline

This position is anticipated to close on Aug 13, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.