Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The **Field Service Technician** is responsible for performing field service activities at customer sites in a safe, efficient, and professional manner. This role includes hands-on work involving mechanical, electrical, and diesel-powered equipment, as well as system troubleshooting, preventative maintenance, and inventory management. Technicians in this position must also be capable of identifying and resolving safety issues on both company- and customer-owned systems. The role involves direct customer interaction and may require support across multiple technologies and sites. Strong critical thinking and problem-solving abilities are essential for success. **Key Responsibilities** To perform this role successfully, an individual must be able to carry out each essential function effectively: + Create and maintain a safe working environment and safety-first culture. + Ensure proper care and maintenance of company tools, equipment, and property. + Demonstrate a high-impact culture through innovation, accountability, and empowerment. + Function effectively in both team-based and independent work settings. + Work under direct supervision but must be capable of operating independently when required. **Education & Experience Requirements** + High school diploma or equivalent required. + Ability to obtain a CDL Class A or B with applicable endorsements. + Ability to obtain and maintain a valid DOT medical card. + Clean driving record required. + 0 to 2 years of technical field experience; 1 year preferred. + Approximately 10% overnight travel required **Technical Skills & Competencies** + Hands-on experience with electrical, mechanical, diesel, or fusion systems (varies by business unit). + Technically sound and capable of troubleshooting with minimal guidance. + Proficiency in Microsoft Office and smart mobile devices. + Strong customer service and interpersonal communication skills. + Ability to synthesize technical information and clearly communicate solutions to customers and internal teams. + Able to apply insights gained from customer interactions to solve problems in creative and effective ways. **High-Impact Behaviors** Successful candidates demonstrate a strong commitment to continuous professional development by actively seeking learning opportunities and staying informed on industry advancements. They collaborate well within teams, valuing diverse perspectives and contributing to shared goals. They also take a results-driven approach, consistently maintaining high performance standards and delivering outcomes efficiently and effectively. **Compensation & Benefits** The estimated pay range for this position is $25 to $29 per hour. Compensation is based on a variety of factors including skills, experience, and location. Xylem offers a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, generous paid time off, paid parental leave, tuition reimbursement, career development opportunities, and a strong focus on employee wellness and work-life balance. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation