Cleveland, OH, 44101, USA
101 days ago
Field Service Technician
**Location:** Greater Akron area **Travel:** Local and regional travel within assigned territory, occasional overnight stays As a Biomedical Field Service Engineer at ASP, you'll provide high-quality customer service solutions. This includes installing, validating, maintaining, and repairing ASP systems, as well as supporting lifecycle management activities. You’ll partner with sales and clinical education teams to deliver impactful business solutions while enhancing customer satisfaction. This role offers professional growth opportunities and the chance to work with industry-leading technology. **What You'll Do** + Install, validate, and maintain ASP systems in hospitals and clinical facilities. + Troubleshoot technical issues and provide expert guidance to hospital staff, including biomedical engineers. + Own your assigned territory, managing customer relationships, service schedules, and inventory. + Perform preventive maintenance and repairs to maximize system performance and uptime. + Document service activities accurately and timely, including compliance and reporting requirements. + Participate in a rotating on-call schedule, including occasional weekends. + Lift and move equipment as needed (up to 80 lbs), and operate company vehicles safely for local and regional travel. + Collaborate with sales and clinical teams to support customer-focused solutions that drive satisfaction and loyalty. **Who You Are** **Required:** + 3+ years of experience in a field service, biomedical engineering, or related technical role. + Associate degree in electronics, biomedical engineering, or a related field. + Demonstrated excellence in customer service and technical problem-solving. + Proficiency in basic computer programs (Word, Excel) and familiarity with service management systems. + Knowledge of inventory management practices + Knowledge of calibrated tools + Strong communication, time management, and teamwork skills. + Ability to travel within the assigned territory. + Able to lift 80 pounds to a height of 4 feet; operate company vehicle; sitting/driving for long periods of time; excessive standing, bending, and stooping + Some air travel for meetings, training, and regional service coverage as required **Preferred:** + 4+ years of experience in the medical device industry. + Microsoft A+ certification or equivalent hardware certification. + MCP certification or equivalent.” **What We Offer** + Comprehensive onboarding and ASP certification programs + Competitive compensation and benefits + Company vehicle and support for travel within your territory + The opportunity to make a tangible impact on patient safety every day **Fortive Corporation Overview** Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. **About Advanced Sterilization Products** ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package. **Pay Range** The salary range for this position (in local currency) is 47,500.00 - 88,100.00 This position is also eligible for bonus as part of the total compensation package. The salary range for this position (in local currency) is 47,500.00 - 88,100.00 We are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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