Monroe, OH, 45050, USA
13 days ago
Field Service Supervisor
As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. As the Field Service Supervisor, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world. **Key Responsibilities** + Manage and oversee the Field Service team, ensuring efficient and effective service delivery + Develop and implement strategies to optimize field service operations and improve customer satisfaction + Assign and schedule field service technicians to meet customer demands and service level agreements + Monitor and analyze field service performance metrics to identify areas for improvement + Provide technical guidance and support to field service technicians + Collaborate with crossfunctional teams to drive continuous improvement initiatives + Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams + Ensure compliance with company policies, procedures, and regulatory requirements + Will work a Monday-Thursday 1st shift schedule 6:00am-4:30pm. **YOU MUST HAVE** + Minimum of 2 years of proven experience in field service management or a similar role + Strong technical knowledge and understanding of relevant technologies + Ability to effectively manage and prioritize multiple projects and tasks + Experience in driving process improvements and implementing best practices + Experience in an industrial or manufacturing environment, familiar with conveyance systems + Strong problem-solving and decision-making abilities + Willing to work Monday-Thursday 6:00am-4:30pm **WE VALUE** + Bachelor's degree in Engineering or a related field; Master's degree preferred + Excellent leadership and team management skills + Customer-focused mindset + Ability to drive change and innovation + Results-oriented approach + Strong business acumen In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: https://benefits.honeywell.com/ The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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