A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is the global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. With annual sales of $15billion and more than 47,000 associates, Ecolab delivers comprehensive solutions, data-driven insights, and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality, and industrial markets in more than 170 countries around the world.
See how Ecolab helps make 27% of the world’s processed food safe. In Food & Beverage, you’ll help a wide variety of food, beverage, and brewery processors manage the increasing risks of foodborne illness and contamination. By providing cleaning and sanitizing programs, animal care products, antimicrobial food tissue treatment and many other operational efficiency and product quality programs, Food & Beverage offers the opportunity to work with a combination of innovation and world-class service.
What You Will Do:We are looking for our leading Food & Beverage team a Field Service Specialist based in Thessaloniki.
The Field Service Specialist is responsible for providing high level technical support to customers and the sales & service team on a national basis and supporting the introduction and roll out of new technologies and applications. The role reports to the Technical Support Manager and interacts with the Food and Beverage Division Manager.
Key responsibilities include:
Provide total technical support to customers and sales force.
Analyze and answer application specific questions from customers
Contribute to the optimization of customers’ processes and provide ad hoc solutions (troubleshooting).
Build up and maintain contacts with external service suppliers and other relevant external partners.
Initiate, co-ordinate, implement, follow up and validate results of new programs for local market & customers.
Provide technical training for customers, OEM’s and internal departments.
Deliver field / lab experiments pilot trials and long field trials to validate results and solutions of Product Development.
Operate within and actively promote quality and safety guidelines Responsible for preparing technical sales support material to facilitate local sales process.
Responsible updating technical databases and SharePoint and creating new ones when necessary.
Point of direct contact and collaboration with Region South and Europe Technical Excellence Team. Participate in General Account Management activities such as regular customer review meetings reporting, forecasting, receivables management, account planning etc.
Manage customer sales to plan targets and target growth opportunities.
As a trusted partner, your customers will rely on you for their success. Ecolab is committed to seeing you succeed and provides several exceptional technical training programs to ensure you’re prepared to solve any customer problem.
What You’ll need:University Degree in Chemical Engineering, Mechanical Engineering, Food Science or relevant.
1-3 years previous experience in a production/manufacturing environment preferably in the F&B sector, is highly desired.
Excellent knowledge of English language (verbal & written communication)
Advanced Computer literacy (Ms Office- especially PowerPoint & Excel, Web based tools etc.)
Capacity to integrate and interact with different disciplines (Engineering, Regulatory, Production, QA, Logistics, etc.) and levels (managerial, professional and hourly)
Able to work independently, coordinate and prioritize multiple assignments.
Analytical skills and detail oriented, strong communication and interpersonal skills.
High regard for safety.
Autonomous and flexible in working patterns as some out of hours required.
Willingness/Availability to travel frequently throughout Greece as well as Cyprus and Albania when needed.
Driver’s license.
What’s in it For You:Competitive compensation, including bonus & full benefits (private health insurance for employee & family, monthly meal card, free Ecolab products, savings plan, employee assistance program, employee stock purchase plan, etc.)
Company vehicle & mobile phone.
Flexible, independent work environment where you will plan your own schedule and report accordingly.
Continuous training in innovative products and solutions.
Access to best-in-class resources, tools, and technology, IT.
Excellent career development opportunities within a leading multinational company.
Imagine a future where your career not only propels you forward but also contributes to a greater purpose. Ecolab Greece is proud to be a Great Place to Work- Certified™ Company!
Our associates have spoken and recognised outstanding employee experience. When you join Ecolab, you’re not only contributing to a company that’s making a global impact—you’re also becoming part of a team dedicated to fostering outstanding workplaces for all our associates.
Our Commitment to Diversity and InclusionAt Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance.
All applications will be treated with confidentiality.
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.