About us and our division

Ecolab’s Food Retail Services division provides a retail dedicated program that helps food retailers maintain a healthy and clean store while resolving food safety issues and enabling growth.  We do this through the combination of cleaning chemicals, audit services, and digital technology all supported by on-site food retail experts.

Ecolab’s Food Retail Services division specializes in solutions and expertise that help improve food safety compliance and deliver profitable growth to grocery stores, convenience stores and supermarkets. We serve as an extension of our customers’ food safety teams throughout the world, protecting their brand reputation. Join a team of experts that provides 23.2 million food safety and compliance observations annually through audits and training.

About the job opportunity

Ecolab is seeking a Field Service Manager - 1 year contract, with the opportunity to be extended, who oversees a designated territory of accounts. Their role involves conducting on-site customer evaluations and training in the realm of food safety and brand protection practices. Within various retail food store settings, they meticulously assess food safety practices, employee and customer safety, customer service quality, and facility cleanliness. The data they collect contributes to comprehensive customized reports for our valued customers.

What will you do?

Conduct on-site evaluations at customer locations, focusing on food safety, brand standards, and overall workplace safety and environmental cleanliness.Provide education and training to customers regarding hygiene, food safety and brand standards.Ensure high levels of customer satisfaction by delivering accurate reports and maintaining effective communication and relationships.Collaborate with Ecolab Account Management teams to address customer issues and contribute to program development.Stay informed about current governmental regulations and industry practices, maintaining professional credentials.Perform hygiene and food safety audits based on the customer’s required visit frequency (monthly or quarterly), evaluating compliance in each department.Meet with store management to share feedback and findings after completing store surveys or audits, offering recommendations for improvement.Handle required paperwork, including updating customer contact records and managing the territory system.Maintain dispensing equipment in excellent working condition and install equipment as needed.Strategically plan and execute an efficient daily route to maximize effectiveness and productivity.

What are the requirements?

The ideal candidate should preferably reside in AR, BH, SM, MMBachelor’s degree.Experience in a similar role/business is advantageous.Prior experience working in food protection is considered an advantage, but not necessary.Advanced level of English and fluency in local language(s).Demonstrated relationship management & consultative selling aptitude.Customer service skills with the ability to solve problems and devise customer solutions.Ability to target accounts and achieve results through an action plan.A technical background with a “do-it-yourself” mindset.Basic knowledge in MS Office tools.Flexibility for travelling more than 50% of the working time.Valid driver’s license and demonstrated driving experience

What’s in it For You?

Become a Recognized Expert: Gain recognition by showcasing your unparalleled expertise in hygiene and food safety.Long-Term Career Path: Carve out an advanced and enduring career path in sales, service, corporate accounts, or management.Comprehensive Benefits: Enjoy comprehensive benefits packages aligned with market and industry standards.Income Growth: As you drive sales, watch your income grow!Learn from the Best: Participate in a training program that allows you to learn from successful professionals.Inclusive Work Environment: Thrive in a flexible and inclusive work environment where you can grow and be your authentic self.Access to Resources: Benefit from best-in-class resources, tools, and cutting-edge technology.

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.