Field Service Engineer-Nellore
Fresenius Medical Care
**_Introduction:_**
At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
**Our values guide how we work:**
+ We Care for our patients, each other, and our communities
+ We Connect across teams and borders to deliver excellence together
+ We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation
**_Information about Global Commercial department:_**
Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
**_Responsibility:_**
Your Responsibilities:
+ Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites.
+ Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships.
+ Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.
+ Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients.
+ Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities.
+ Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.
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