Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next ground-breaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

As a Field Service Engineer for Beckman Coulter Life Science you will be responsible for providing high-quality onsite customer support and represent the face of the company to our customers.

Conducting routine maintenance, installation, and repair of Beckman Coulter products at customer sites, including calibration, and mechanical and electrical testing, in accordance with maintenance contracts and production of Installation/Operation Quality documents.

Diagnosing system failures and determines the most cost-effective solution and escalating complex issues to a greater level of technical support or quality reporting system.

Reporting to the Field Service Supervisor, this role is instrumental in providing a high level of customer support, requiring close interaction and good working relationships with both our customers and colleagues in the Leeds / Manchester region, with travel to other regions as required.

In this role, you will have the opportunity to:

Responding to customer support calls within your assigned territory and escalating complex issues as required to ensure a timely fix. Diagnosing system failures and determining the most cost-effective resolution.

Ensuring Preventative Maintenance Inspections and modifications are completed within the specified time frames. Drive to continuously seek to add value to the services provided and achieve first time fixes, leading to reduced breakdown times, lower costs to the customer, thus enhancing customer satisfaction and retention.

Ensuring accurate and timely completion of all paperwork, debriefing and reports and maintaining accurate car inventory.

The essential requirements of the job include:

A minimum HNC (or equivalent) in a relevant technical subject, or previous Field Technical experience.

Full clean UK driving license

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.