Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. 

Location/Division 

The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales. 

How will you make an impact? 

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges. 

Day to day activities include: 

Conduct on-site installation of innovative equipment and follow testing procedures to ensure accurate working order 

Conduct on-site scheduled planned maintenance visits 

Provide diagnosis and repair support for customers and other field personnel 

Cultivate and develop positive working relationships with customers, system users, and company personnel 

Travel, often on short notice, to customer sites to resolve problems or support other field service personnel 

Complete and submit field service reports 

Provide training to customers and users on system maintenance 

Collaborate multi-functionally with product quality teams 

Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation 

Provide guidance for various reports including identifying and isolating outstanding problems with the system 

Act as a subject expert and resource for training 

How will you get here? 

This position is ideal for an experienced service engineer wanting to be involved with a team with varied strengths and exposed to a constant variety of customer application areas. 

Minimum Education & Experience

Bachelor’s degree with 2+ years, or an advanced degree with 1+ year, of hands-on technical experience installing, troubleshooting, repairing, and calibrating sophisticated analytical tools such as SEM, TEM, FIB, or similar systems.

A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems. 

Knowledge, Skills, Abilities 

Ability to deal effectively with customers 

Excellent interpersonal amicability; must have a professional working proficiency in English 

Consistent record of fixing innovative systems and subsystems down to the component level 

Literate in MS DOS and Windows software environments 

Able to read and interpret schematics 

Familiar with UHV phenomenon and technology 

Must have ability to acquire a valid passport and travel regionally and internationally as required 

Must possess a valid driver’s license 

Physical requirements include the ability to lift up to 50 lbs. 

About Thermo Fisher Scientific! 

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com. 

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.