Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

How You Will Make an Impact

As a Field Service Engineer II at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation.

How You will Get Here

Education

Bachelor's Degree in Electronics, Engineering, Physics, Chemistry, or related technical field plus 2 years of hands-on technical experience installing, troubleshooting and repairing LCMS and other complex analytical instruments

Experience

Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component levelExperience with ultra-high vacuum systems and high voltage equipment preferredAbility to read and interpret technical documentation and schematicsExperience documenting service activities and preparing detailed reportsDemonstrated success in meeting customer satisfaction goalsAbility to effectively train and support customers on equipment operation
 

Knowledge, Skills, Abilities

Excellent customer service and communication skills, both written and verbalStrong organizational and time management capabilitiesProficiency with Microsoft Office suite and service management softwareValid driver's license and ability to travel up to 50-75% within assigned territoryPhysical ability to lift up to 50 lbs and work in various laboratory environmentsStrong problem-solving abilities and capacity to work independently

Adherence to safety protocols and quality standards