If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to **a Field Service Engineer** in Eaton’s **Electrical business** , based in **Seoul, Korea** . In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. **What you’ll do:** + Provide technical support to customer service issues and trainings. Be responsible for critical issues resolution and urgent customer responses in delivering analysis and reports. + Serve Korea PQ customers in power quality products(1P, 3P UPS) installation, implementation, maintenance and provide other services in responsible area; + Discover problem and solve them for end-user to obtain customer satisfaction and business opportunities + Involved in Service SOP's establishment, training distributor & customer with SOP. + Analyse the data of feedback from customer and markets, communicate the results with Product and Quality teams to improve the product and service + Improve the technical process, monitor the effectiveness of the processes to seek opportunities of improvement. Consolidate the solutions into training and practice sharing. + Improve service tools to support field service and issue resolution. **Qualifications:** + Bachelor’s degree in Engineering, prefer Electronical Engineering + Fresh graduate or less then 7 yrs' experience in Electronics related industry would be preferred + Electrical knowledge preferred 1~7 yrs' experiences + 전기기사자격증 + Knowledge of Codes and Standards + Good communication in both, oral & writing + Be initiateve and responsible for work + Teamwork and excellent interpersonal skills + Work under pressure **Yes! Because you are the one we are looking for, we hope to hear from you now!** \#LI-SZ1