Field Service Engineer

Work with world leading technology business at the forefront of innovation.

Role based in Launceston, TAS.

Access to thousands of learning courses to upskill on Percipio.

Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers.

Do Work That Matters
Leidos Security Enterprise Solutions (SES) is a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning, and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries in the Asia Pacific Region and worldwide.

Your New Role and Responsibilities

We are seeking a Field Service Engineer based in Launceston to support installations of our latest screening technologies across Tasmania. Working closely with a Field Service Engineer based in Hobart, this role involves servicing customer sites across the state.

This is a great opportunity to join a supportive, experienced team and play a key role in delivering high-quality service to our customers. This highly experienced team will provide continual training and support along their journey.

Key Responsibilities: -

Performing preventive maintenance, upgrades and repairs at customer sites.

Managing customer relationships and providing support both in person and via the phone by responding to customer issues and also seeing them through to resolution.

Completing service, expense and weekly time reports.

Contribute to the team's focus on improving service delivery performance.

Participating in ongoing training to up-skill and enhance product knowledge.

What You'll Bring to Make An Impact

Prior experience servicing electronic and mechanical equipment.

A good understanding of computers and Windows operating systems (automation programming and/or Linux OS experience desirable).

A current driver's license and the ability to travel across Tasmania, including at short notice as part of the on-call roster.

Strong customer service and communication skills.

Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application.  We’re most interested in your strengths, what you want to learn and how far you want to go.  

This position requires the successful applicant to be an Australian Citizen and able to hold and maintain an Aviation Security Identification Card (ASIC).

Diverse Team Members, Shared Values and a Common Purpose
Leidos is an equal opportunities organization and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.  

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community. 

Next Steps 

To apply for this role, follow the links or apply via our Careers page.  

Recruitment process – 1-2 interviews (depending on seniority of role) & background checks. 

Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1. 

We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process. 

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.