Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Position Summary:

At Thermo Fisher Scientific Inc., we are seeking an exceptionally dedicated Field Service Engineer who will be based in Malaga. This is an outstanding opportunity to join our world-class team and contribute to the flawless maintenance and repair of critical laboratory equipment.

Key Responsibilities:

Ensure accurate repair and calibration of equipment to certified standards.Meet and exceed customer expectations for accuracy and turnaround time based on our strictly determined service level agreements.Communicate effectively with internal and external customers regarding the progress of instrument calibration, maintenance, and repairs.Complete all activities in a professional and reliable manner to ensure customer happiness.Perform calibration, maintenance, and repairs according to QA and NATA accreditation in pressure, temperature, and electrical calibrations.Assist the service organization in achieving their revenue targets through the completion of calibration, maintenance, and repairs.Foster partnerships with our customers by offering outstanding advice and technical support.Collaborate with the commercial team to communicate customer needs and achieve sales and margin targets.Work under the supervision of a NATA signatory to ensure all accreditations are met.

Frequent Contacts:

Internal:

Customer Care ServiceCalibrations ManagerCommercial OrganizationTechnical Service Engineers

External:

Customers

Minimum Requirements/Qualifications:

Trade and/or Engineering (Electrical/Instrumentation) Qualifications.Experience in a technical support role is preferred.Proven knowledge of equipment within the portfolio and experience in calibration and repairs of electrical, pressure, and/or temperature calibrators.Experience in a laboratory or other quality-regulated environment.Strong problem-solving skills and the ability to work autonomously.Excellent interpersonal, communication, and listening skills.Professional appearance and a positive, upbeat attitude.Strong organizational skills with the ability to prioritize and meet deadlines.

Other Job Requirements:

Adhere to OHS policies and procedures to ensure a safe and healthy workplace environment.

Benefits

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.Flexibility: Balance your work and personal life with flexible arrangements.Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality