What You Can Expect

The ROSA Knee system supports surgeons in performing Total Knee Arthroplasty (TKA) with features to assist with the bone resections, as well as assessing the state of the soft tissues to facilitate implant positioning intraoperatively.

The Field Service Engineer is responsible for providing technical support and expertise to existing and potential customers. The support takes on many forms and shapes, ranging from technical support with our equipment to clinical application questions across a wide range of indications. It also includes on-site application support, training of healthcare professionals and after-sales product servicing and maintenance, together with our territory sales force. This role need to become a ROSA System expert in order to support the development of marketing programs and selling activities.

How You'll Create Impact

Product Demonstrations/In-Services (50%)

Lead all technical in-services for customers to include OR staff, surgeons, etc.Provide after-sales service to customers including installation, repair, maintenance and troubleshooting.

Case Support (40%)

Be a resource to HCPs, sales team and distributor by providing guidance, insight and technique troubleshooting on the use of ROSA Systems.Educate and train local sales team, distributor and HCPs in the proper use of ROSA systems

Administrative Duties (10%)

Responsibly manage administrative tasks; reporting of sales/procedures, outcomes of sales activities, submission of expense reports, etc.What Makes You Stand Out Good selling and interpersonal skills plus pleasant personalityStrong focus on repair maintenance and troubleshootingExcellent customer service, desire to acquire knowledge and drive to succeedYour Background

Education

의학공학, 기계공학 및 자동차공학 전공자4년제 대학 졸업자영어 의사소통 가능자 (speaking, writing, reading)

Experience

Robot 관련 업무 경험자 or 전공자Travel Expectations Need to be able to travel overseas