Job Description

Location: Toluca, Mexico (Relocation Offered)

At Agilent, we empower scientists and researchers to make life-changing discoveries. As a Field Service Engineer specializing in High-Performance Liquid Chromatography (HPLC), you’ll play a vital role in supporting our customers by delivering expert on-site service, ensuring optimal performance of Agilent and multi-vendor systems.

Key Responsibilities

Install, configure, and optimize HPLC systems and related software at customer sites.

Perform preventive maintenance, troubleshooting, and repairs to ensure system reliability.

Diagnose and resolve technical issues to minimize downtime and maximize customer satisfaction.

Provide training and technical guidance to customers and fellow engineers.

Proactively identify and address potential equipment issues to prevent service interruptions.

Deliver integrated solutions involving hardware, software, and networking components.

 

Qualifications

Bachelor’s or Master’s degree in Chemistry, Biochemistry, Biotechnology, or a related scientific field.

1+ years of experience in a similar role or as an HPLC end user.

Familiarity with pharmaceutical industry regulations is desirable.

Hands-on experience with HPLC systems (Agilent or other brands).

Familiarity with Agilent solutions is a plus.

Strong troubleshooting and problem-solving skills.

Advanced English proficiency (spoken and written).

Valid U.S. visa required.

Willingness to travel and work in a customer-facing, team-oriented environment.

Must reside in or be willing to relocate to Toluca due to business needs.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: 75% of the Time

Shift: Day

Duration: No End Date

Job Function: Services & Support