Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cepheid, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Cepheid, we are passionate about improving health care through fast, accurate, molecular diagnostic systems and tests. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us to develop groundbreaking solutions for the world’s most complex health challenges. Together, we bring MORE change to the world.

Learn about the Danaher Business System which makes everything possible.

The Field Service and Applications Specialist (FSAS) is a field-based position responsible for supporting and growing the Cepheid business by offering technical/applications training and support among current and potential customers with effective troubleshooting, repair, and maintenance of Cepheid products in a designated territory. Work collaboratively with Sales and Marketing business units to identify and assess customer needs to provide high quality customer care that exceed expectation.

This position reports to the Field Service and Repair Center Manager and is part of the Customer Care located in Porto Alegre / RS and will be fully remote.   

In this role, you will have the opportunity to:

Provide system, software, assay, and maintenance demonstration/training to customers remotely or in the field or internally by covering all Cepheid portfolio.Perform routine standard procedures to isolate and fix problems in malfunctioning equipment or software.Assist Sales and Marketing teams on pre-sales activities such as presentations, technical visits, and methodologies evaluation.

The essential requirements of the job include

Bachelor's degree in Biomedicine, Biology, Biotechnology, Pharmacy, Engineering (Electrical / Chemical / Biochemical / Biomedical), and related courses. Two years of related work experience in customer service, technical support, field service, or product support role.Language Skills: Portuguese Fluency (written & spoken) and Intermediate English (written & spoken) required (Spanish a plus)Travel up to 75% with overnights (valid driver license)

Travel, Motor Vehicle Record & Physical/Environment Requirements:

Ability to travel – list specifics % travel, overnight, within territory or locationsMust have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess previous experience in:

Technical Course in Electronics (or related disciplines) or 1-2 years of related work experienceConduct presentations of technical information to internal and external customersProficient in computer hardware and software repair

Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.