Job Description:

The Field Sales Supervisor plays a crucial role in ensuring we have perfect in-store execution. The role has mainly responsibilities focus in Hong Kong market. The role is responsible for managing and building the business for all assigned

counters to meet and exceed sell-through targets, perfect in-store fundamentals in line with SK-II brand equity, and drive BC Operations by ensuring BCs in respective stores excel in their responsibilities.

BUILDING THE BUSINESS

Achieve respective stores in identified markets yearly sell-thru targetsResponsible for preparation of monthly statistical, scorecards and market reports to Account Manager timely as needed

 

PERFECT IN-STORE EXECUTION

Following the Key Merchandising Principles per Planogram guideline (10-3-1)HPP perfect execution: Ensuring on recruiting promoter, promotion/second site planning and set up, displays, stocks and GWP and liaising with necessary agenciesEnsuring all counters/tools are clean, neat and in good working conditionEnsuring on healthy stock inventory per the assortment list and check through OOS across all SKUs in key doors once a weekEnsure all testers are sufficient supply always for all locations

 

BC OPERATIONS

Work closely with customer/agency to track sales performance against goal & provide feedback & inputs to deliver on monthly targets for BCsWork closely with BC Trainer to identify training needs specific to SK-II brand & product knowledge for all BCs at respective countersWork closely with customer/agency to support recruitment activities to ensure BC team are fully staffedWork closely with customer/agency to ensure BCs follow the grooming guideline and understand deployed SOPs to uphold SK-II brand equityEnsure BC understands monthly deployment of store priorities and initiativesCounter coaching for all BCs including generic staff if needed

 

Qualifications:

3 years or above working experience Beauty/Skincare/Prestige brands’ Travel Retail sales operation.Exhibits Leadership skills and strong customer service orientation / attitude.Strong data analytical skills.Ability to work under pressure and deal with multiple responsibilities.Strong interpersonal skills. Fluent in verbal and written Mandarin/Cantonese Chinese and English