Field Sales
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies
Who lands Legendary deals? You do. DHL Global Forwarding has an opening for a Field Sales in Harare, Zimbabwe. Join us in connecting people and improving lives!
In this Field Sales position
Subject matter expert who applies advanced knowledge of job area typically obtained through advanced education and work experienceManage projects / processes, working independently with limited supervisionProblems faced are difficult and sometimes complexAdminister field sales plans and processes, including providing input for sales forecasting, budgeting, etc.Deliver sales objectives and revenue growth for a defined geographic region, product line or market segmentSecure new business and build on existing core business through repeat ordersRespond to inquiries, resolve problems, promote and sell products/ servicesIdentify and contact prospective customers and build relationships to generate future sales and repeat businessCheck and understand type and size of customer requirements, and suggest products/ service/ alternative products/ servicesDevelop and deliver sales bids, presentations, proposals and conduct product demonstrations to customersFollow up prospects, develop terms of sale and close business by connecting a customer need with a DHL solutionIntroduce products and promotions to customers and deploy marketing campaigns as appropriateBuild rapport and trust with customers by being informed about their business and marketCoordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retentionSupport customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customerIdentify problems that may not be clear in own area of authority and modify work methods accordinglyConvince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatoryConnect with and influence other specialist departments and 3rd parties e.g. external service providersMay convince others to accept new concepts, practices, and approachesBuild strong, trusting cross-functional relationships with DHL managersUnderstand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholdersProvide technical guidance to line managers and employeesNow, here is what we need from you!
Individual contributor who may manage two or fewer employeesMay direct the work of other lower level professionals or manage processes and programsCoach and review the work of lower level professionalsBachelor’s Degree or equivalent experience/qualificationExperience more than 4 yearsWe offer:
Comprehensive training and development opportunities.Mentorship from experienced freight forwarding professionals and senior leaders.Opportunities for international travel and exposure within the Freight Forwarding Industry.Potential for full-time employment upon successful completion of the program.Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
The largest global network with more than 30,000 passionate employeesThe most efficient processes and fastest response timesThe best solutions and best customer serviceOur Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #LI-MEA