Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support. See below. **Primary Role / Principal Duties and Responsibilities but not limited to:** + Meet with families to review Marker/Memorial design and options + Work with families to design how they would like to memorialize their loved ones + Fill out all appropriate paperwork relating to each Marker and Plaque order + Communicate with vendors regarding orders, proofs, and specialty items + Track all aspects of the design, order, and placement process for all assigned families + Communicate with families to keep them apprised of the entire process + Resolve all complaints, corrections, and updates between families and vendors + Update all information in HMIS + Work with Grounds on installation of Markers for assigned families + Receive and check in Marker deliveries from Vendors and families **Additional Skills, Duties, and Responsibilities:** + Strong written and verbal communication skills a must + Good working knowledge of HMIS a plus + Problem resolution skills a plus + Bi-lingual – English / Spanish a plus + Other Administrative duties as assigned **Education** + High School or equivalent **Experience** + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities** + Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail oriented + High level of compassion and integrity + Ability to maintain confidentiality \#SCI Compensation: Salary: $16.50/hr.- $20.63/hr. An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program \#SCI Postal Code: 92705 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Santa Ana Job Profile ID: F00216 Time Type: Full time Location Name: Fairhaven Memorial Park Mortuary Crematory and Flower Shop