What you will do -
As the Field Operations Supervisor, you will manage and lead all activities of the HUB/Branch operation in compliance to corporate objectives, policies, procedures, and guidelines. You will also be the liaison between the field sales team for the area covered and the office while coordinating activities relating to Operations, Inventory Management, Inventory Requirements Planning, and other related leadership function.
Lead the activities of a diverse group of individuals to ensure team goals are met, including additional locations other than the main HUB/Branch assigned
Collaborate with Sales Manager and Sales Representatives to ensure understanding and impact of HUB/Branch policies and procedures while maintaining key metrics
Resolve field representative, sales managers and/or customer concerns or complaints to address inventory issues
Control inventory using available system tools to ensure accuracy for implants (part and lot number level) and instrument sets (set and lot number level) in hospital consignments, and in HUB/Branch/Storage locations
Understand and adhere to FDA processes and procedures within the HUB/Branch
Manage forecast and Annual Operating Plan (AOP)
Responsible for the upkeep of the facility including bill management, facility contracts and managing office vehicles
Manage the performance of non-exempt team members, to include but not limited too: performance appraisals, positive recognition, disciplinary action, recruiting, training and scheduling
Complete other duties as assigned
What you need -
Required -
4+ years’ experience
Bachelors' degree or 6+ years of equivalent, relevant experience in lieu of degree
Must have the ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed
Preferred -
Experience in supply chain, logistics, inventory management, or similar fields
Previous leadership/mentorship experience
Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.