Job Summary:
To manage and overseeing sales and service operations within a specific geographic area.
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● Selling products/services
● Updating Data basis,
● Conducting market research
● Providing detailed Product/service information
● Reaching sales target
● Adhering to standards and guidelines
● Prospecting
● Customer Acquisition: Identify and pursue new sales opportunities to expand the customer base. ● Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
● Sales Presentations: Conduct presentations and demonstrations of products or services to potential customers.
● Sales Targets: Meet or exceed sales targets and quotas set by the company.
● Reporting: Provide regular reports on sales activities, progress, and performance metrics. ● Product Knowledge: Stay updated on product features, benefits, and industry developments to effectively communicate value to customers.
● Customer Feedback: Collect and relay customer feedback to the company to help improve products and services.
Customer Handling
● Deal with all queries relating to product information.
● Building customer relationships by promoting the brand and its products
● Escalating complaints
Administration
● Capturing of information diligently/precisely
● Daily/weekly monthly productivity reports
● Dispositioning call outcomes accurately.
● Escalating queries/complaints timeously