Ho Chi Minh, Vietnam
3 days ago
Field Force Training Manager

Position Summary

1. Review each sales processes including contract, PO(Purchase Order), supply projection, invoice, inventory, and other sales tasks and provide guidance to relevant sales team to make them comply with these processes.
2. Aggregate monthly performances of each year and month and analyze the gap between the actual and the target to share the results with the sales team and set their new targets.
3. Check the validity of the marketing budget and adjust the budget expenditure of each sales departments.
4. Improve the accuracy of supply projection and optimize the logistics process.

Role and Responsibilities

Training Program Development:

Design and develop training curricula tailored to the needs of field sales and service teams.Collaborate with subject matter experts to create engaging and effective training materials.

Training Delivery and Facilitation:

Conduct training sessions, workshops, and onboarding programs for field personnel.Utilize various training methods, including in-person, virtual, and e-learning platforms.

Performance Evaluation:

Assess the effectiveness of training programs through feedback, assessments, and performance metrics.Identify areas for improvement and update training content accordingly.

Team Leadership and Mentorship:

Lead a team of trainers and instructional designers, providing guidance and support to ensure successful program delivery.Mentor field personnel to enhance their skills and career development.

Compliance and Standards:

Ensure all training programs comply with company policies, industry regulations, and legal requirements.Maintain up-to-date knowledge of industry standards and best practices in field force training.

Collaboration with Stakeholders:

Work closely with sales leadership, product teams, and customer service departments to align training initiatives with business goals.Gather input from field personnel to address specific training needs and challenges.

Reporting and Analytics:

Generate reports on training participation, completion rates, and performance outcomes for senior management.Use data analytics to measure the impact of training programs on field force performance

#Li-SAVINA #Li-Midsenior

Skills and Qualifications

Education: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).Experience:Minimum +7 years of progressive FF training leadership experience in the technology consumer goods is preferredMulti-faceted experience in FMCG industry is welcomed.Proven track record of achieving and exceeding in FF training.Industry Knowledge: Preferred to have deep understanding of the mobile ecosystem, including consumer behavior…

Key Skills and Attributes

Hard Skills: Technical Proficiency, Product Knowledge, Sales Techniques, Compliance and Safety

Soft Skills: Communication, Customer Service, Adaptability, Teamwork, Emotional Intelligence

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