Job Description A Field Engineering Technician III at our client is a highly skilled specialist responsible for commissioning, troubleshooting, and maintaining large-scale 3D printers and related systems safely, efficiently, and compliantly. Technicians at this level work independently on complex tasks, demonstrate strong initiative, and resolve issues with urgency. They contribute to improving best practices, uphold operational discipline, and frequently serve in leadership capacities—often leading shifts, serving as points of contact between teams, and maintaining stable working relationships with internal and external stakeholders. They are also responsible for training and mentoring Field Engineering Technician I and II team members, helping build their technical capabilities and understanding of the role. Technicians in this role must be able to operate the printer in all aspects and be experts in at least one of the following domains: print operations, controls, electrical systems, or mechanical systems. Strong documentation, communication, and reliability are essential. Responsibilities Connect and disconnect electrical, pneumatic, and network cabling to support printer mobility with minimal supervision. Independently troubleshoot and resolve operational, electrical, mechanical, and software issues on printers and related systems. Document troubleshooting steps, maintenance, and component replacements accurately in the ticketing system. Assist with managing onsite spare parts inventory. Build strong working relationships with internal and external customers to ensure smooth project execution and identify root causes of recurring issues. Lead coordination of complex tasks while ensuring safety and efficiency across the worksite. Maintain printer performance through preventive maintenance, planned upgrades, and routine inspections. Monitor printer data regularly (both onsite and remotely) to identify and address potential issues proactively. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements At least 1 year of experience as a Field Engineering Technician II, demonstrating readiness for Technician III responsibilities, or equivalent experience in a similar role. Certifications: OSHA 10, CPR, heavy equipment (provided by the company). Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT cables). Proven communication and documentation skills. Ability to anticipate potential issues and guide others in resolving or preventing them. Ability to develop, execute, and enforce standard operating procedures as directed by leadership. High-level capability: Able to plan ahead and mitigate issues before they occur (e.g., directing or supporting others through troubleshooting or preventative scenarios). Willingness to train other technicians within Field Engineering. Subject matter expertise in at least one of the following: Print operations Mechanical systems Electrical systems Controls Ability to prioritize, adapt, and perform under pressure in fast-paced, dynamic environments. Proficiency in spoken and written English. Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls. Proficiency in remote device operation and system navigation. Ability to thoroughly document issues and communicate effectively during shift handoff. Process-oriented mindset: follows SOPs, workflows, and team instructions. Experience with various types of welding.