The Field Development Support Analyst will play a critical role in supporting the operational, analytical, and strategic needs of the Field Development organization, which includes Flex Team, Training, Contract Administration, Bidfast, and Financial Compliance departments. This role will be responsible for analyzing departmental data, building and maintaining KPI dashboards, supporting automation initiatives, and assisting in the development and maintenance of training content. The Analyst will work closely with department managers and the Senior Director to drive efficiency, compliance, and performance across all teams.

Data Analysis & Reporting: Collect, analyze, and interpret data across all five departments to identify trends, gaps, and opportunities. Develop and maintain KPI dashboards and performance scorecards using Microsoft 365 tools (Excel, Power BI, SharePoint, etc.). Provide actionable insights and recommendations to department managers and the Senior Director. 30% Training Content Development: Partner with the Manager of the Training Department to create and maintain LMS content, VILT materials, and hands-on training documentation. Ensure training materials are aligned with operational needs and updated regularly based on feedback and performance data. 30% Automation & Process Improvement: Collaborate with the Senior Director to design, build, and maintain automation tools and workflows using Microsoft 365 Suite (Power Automate, Power Apps, Excel, etc.). Identify opportunities to streamline processes and reduce manual work across departments. 20% Operational Support: Support bid analysis and pricing strategy development for the Bidfast team using analytical tools and market data. Assist in quality assurance initiatives, including contract data validation, W-9 auditing, and financial compliance reviews. 10% Cross-Departmental Collaboration: Serve as a liaison between departments to ensure alignment on goals, data integrity, and process consistency. Support special projects and strategic initiatives led by the Senior Director. 10%