Field Communications Workflow Specialist
Dollar Tree
**Workflow Analyst**
**The Opportunity**
We are seeking a process-minded and data-savvy **Workflow Analyst** to improve store labor efficiency and operational performance through deep analysis and field engagement.
This role will lead efforts to streamline in-store workflows, optimize labor planning, and elevate the customer experience by driving clarity, consistency, and simplicity in execution.
**Key Responsibilities**
+ Analyze and refine store workflows to enhance labor productivity and reduce complexity
+ Develop models to assess impact of operational changes on staffing and efficiency
+ Recommend improvements to task design, scheduling, and labor allocation
+ Support implementation of new processes across store formats
+ Maintain documentation for SOPs and assist in training and rollout efforts
+ Collaborate with cross-functional partners on continuous improvement initiatives
**Minimum Requirements**
+ Bachelor’s degree in Industrial Engineering, Business, or related field
+ 1–2 years in process improvement, labor analysis, or retail operations
+ Strong Excel and PowerPoint skills and experience with labor management systems
+ Strong analytical, communication, and observational abilities
Dollar Tree and Family Dollar are Equal Opportunity employers.
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