Shanghai, CHN
55 days ago
Field Clinical Specialist (PE)
Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. This position is a part of the Professional education team. **How you’ll make an impact:** + Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants. + Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience. + Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs. + Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research. + Responsible for upselling in key strategic accounts working in conjunction with Business Managers. + Validate software and hardware updates in the field. + Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences. + Regularly reviews clinical support activities, changes in the market and assigned accounts. + Develop and own tactics (e.g., virtual symposiums, digital content) for large scale programs that support the strategy and access new training methodologies as incorporated into product launches as appropriate + Create and manage all product and/or program related training documents and educational tools from program planning to execution + Develop the strategy for the effective launch, management and execution of existing and new programs, related trainings and projects intended to maximize product/procedural outcomes + Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, clinical field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions + Maintain awareness and alignment with existing guidelines and regional practices and ensure training content aligns + Other incidental duties: Ensure global and regional product use is as intended and procedural outcomes are maximized, when developing product related training initiatives and are aligned in all regions. **What you'll need (Required):** + Bachelor's Degree or equivalent 5 years experience previous related medical device and/or clinical experience. **What else we look for (Preferred):** + Training experience in clinical / technical environment preferred + Proven expertise in MS Office Suite + Good written and verbal communication skills, presentation, and interpersonal relationship + Skills including negotiating and relationship mana
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