Field Care Coach - Patient Support Program
IQVIA
**Job Description**
Make real impact by helping patients adopt healthier habits, manage chronic conditions, and navigate care. In this field-based role, you’ll deliver primarily face-to-face wellness coaching, coordinate care, and educate patients on treatment plans and devices. You’ll ensure timely follow‑ups and support the flawless execution of IQVIA’s Patient Support Program.
**Responsibilities**
+ Conduct face‑to‑face wellness coaching during weekly field visits across Egypt
+ Guide patients on healthy habits, treatment devices, and personalized care plans
+ Create and distribute health education materials (e.g., brochures)
+ Respond promptly to patient inquiries, following approved scripts
+ Report adverse events and quality complaints related to program products
**Qualifications**
+ **Medical background (mandatory)**
+ Excellent verbal/written communication and counseling skills
+ Strong motivation, persuasion, and problem‑solving abilities
+ Ability to work independently and within a multidisciplinary team
+ Fluency in **Arabic and English**
+ Advanced **MS Excel** skills
**Location & Work Pattern**
+ **Egypt; field‑based with regular weekly travel** across governorates
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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