Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Field Application Scientist - Mass Spec.

Client: Pharmaceutical and biotech industryPortfolio: Primarily mass spectrometryLocation: Primarily Seoul and Gyeonggi-do, with 20% coverage in other regions in South Korea

DESCRIPTION:

We are seeking a Field Applications Scientist to provide technical support and training for our analytical and scientific solutions. In this role, you'll collaborate with sales teams and customers to deliver demonstrations, applications support, and training that enables research and innovation. You'll serve as a scientific advisor, helping customers optimize their workflows and maximize the value of their investments while contributing to our mission of making the world healthier, cleaner, and safer.

Working across multiple technology platforms, you'll provide comprehensive pre- and post-sales technical expertise, conduct product demonstrations, develop new applications, troubleshoot complex issues, and build relationships with customers. Your role will involve working with cross-functional teams including sales, marketing, R&D, and product management to ensure customer success and drive business growth through technical excellence.

In this role, you will:

Collaborate with sales teams and customers to deliver high-quality technical supportConduct product demonstrations showcasing our analytical and scientific solutionsProvide comprehensive applications support to optimize customer workflowsDeliver training sessions to enable research and innovationServe as a scientific advisor to customers- Help customers optimize their workflows for maximum efficiencyWork across multiple technology platforms- Provide comprehensive pre- and post-sales technical expertiseBuild and maintain strong relationships with customers- Understand customer needs and translate them into effective solutionsCollaborate with cross-functional teams - Work closely with sales, marketing, R&D, and product managementStay current with industry trends and technological advancements- Continuously update knowledge of analytical techniques and applicationsManage multiple priorities and projectsBalance customer support, demonstrations, training, and internal responsibilitiesThis role requires a combination of scientific expertise, technical problem-solving skills, excellent communication abilities, and a strong customer-focused mindset. You will play a crucial role in bridging the gap between our cutting-edge technologies and our customers' research and analytical needs.

REQUIREMENTS:

Advanced Degree plus 5 years of experience, or Master's Degree plus Over 6 years of experience with relevant analytical instrumentation and applicationsPreferred Fields of Study: Biopharma, Chemistry, Biochemistry, Molecular Biology, or related disciplineDemonstrated expertise in technical problem-solving and method developmentProvide pre-, during and post-sales technical support, applications assistance, and consultation in response to customer inquiries (both internal and external), including education, hands-on training, and occasional on-site visits primarily for HPLC, LC/MS, LC/HRMS systemCollaborate with commercial team throughout sales cycle to understand customer’s needs and design/prepare detailed application plan that showcase better capabilities of company’s product portfolio/solution in line with customers’ goals.Clear written and verbal communication skills with ability to explain complex concepts to diverse audiencesStrong presentation and training capabilities for both technical and non-technical audiencesAbility to work independently and collaboratively in a results-oriented environmentExperience in project management and ability to handle multiple prioritiesWillingness to travel up to 50-75%Proficiency in Microsoft Office applications and relevant scientific softwareCustomer service orientation and interpersonal skillsAbility to build and maintain effective relationships with internal teams and external customersIntermediate level in EnglishValid driver's license and passport required for travel