Our client, a leading financial services organization, is seeking a FICC Production Support Analyst to join their team. As a FICC Production Support Analyst, you will be part of the Production Support team, supporting the Fixed Income, Currencies, and Commodities (FICC) division. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive mindset which will align successfully in the organization. **Job Title:** FICC Production Support Analyst **Location:** New York, NY (Hybrid) **What's the Job?** + Act as the first point of contact for end business users in Rates for all intraday risk issues. + Take ownership and deliver onboarding support for new lines of business and workflows. + Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts. + Proactively identify and resolve problem hotspots while troubleshooting complex systems issues. + Develop tools and drive efficiency/stability improvements across critical trading system environments. **What's Needed?** + Experience in production support within financial services, particularly in FICC. + Strong analytical skills with the ability to troubleshoot complex end-to-end flows of trades and market data updates. + Excellent communication skills to effectively manage stakeholder relationships. + Proven ability to manage incidents and problems, including event management and monitoring improvements. + Familiarity with capacity, performance, and resiliency management in a trading environment. **What's in it for me?** + Opportunity to work in a global team and gain exposure to the full front-to-back process from trade inception to risk management. + Engage in continuous learning and development through hands-on experience with critical trading applications. + Be part of a dynamic environment that values innovation and efficiency improvements. + Contribute to the development of in-house tools and projects that enhance operational capabilities. + Collaborate with diverse teams and build a strong professional network within the organization. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.