North Africa FI Sales is responsible for sales and structuring of Treasury & Trade Solutions (TTS) solutions across Commercial Banks and Central Banks in North Africa cluster which comprises 4 presence countries and 1 HMC countries (Algeria Morocco Tunisia Egypt and Libya) **Business Objectives:** + To meet the primary business and revenue growth goal across the North Africa cluster of Egypt, Algeria, Morocco, Tunisia and Libya + Business Development and Wallet share growth in the FI segment across Commercial banks and Central Banks for the TTS solutions **Core Responsibilities:** + Build the strategy for the FI business- across identification and growth of new business segments, new clients and new flows with a core focus on digitization and market share growth + Establish, nurture and lead relationships with senior client buying centers for all key clients typically at the level of EDs/GMs and CXO’s + Be recognized as a thought leader in the industry and work with customers to provide an enabling solution, 1st to market in an evolving business environment + To penetrate deeper and grow market share across Commercial Banks and Central Banks to further consolidate our position as a top correspondent through implementation of various strategies including “Bank for Banks” to help our bank clients compete with growing fintechs in the cross-border payments space + Be a leader in innovation & digitization, and uptier client engagements through co-creation and collaboration including open mindset on collaboration with Fintechs in collaboration with the MEA Solutions Sales Head for Fintechs + Provide supervisory support and guidance to Global Solution Sales and Client Executives supporting the portfolio + Build productive working relationships with partner groups across regional/global sales teams, product, operations & technology, legal, compliance, coverage and market teams. Be involved in cross-functional workgroups to ideate and implement actions that improve customer experience with Citi TTS + Work on always bettering voice of employee, ensure continuous feedback and career discussions **Day-to-Day Responsibilities:** This job needs the incumbent to possess specialized product knowledge in Cash and Trade across FI segment. The complexity of the FI segment stems from: + Impact of regulatory guidelines and restrictions + Credit linkages + Reciprocity orientation + Incumbent should possess specialized product knowledge of TTS products, keen understanding of the FI segment and the ability to build senior relationships. In addition, the incumbent has to: + Work with coverage teams, regional and global FI teams, product teams regional bank partners amongst others + Ability to deal with uncertainty and change due to internal requirements and regulations change and adapt strategy + Evolving buying centers- like Chief Digital officer and teams and stay on top of changing key decision maker networks across client segments. + Achieving an aggressive revenue growth number in a highly competitive market by selling a diverse portfolio of 10+ products/sub-products + Maintaining customer relationships across diverse functions like Accounts, Treasury, Marketing, Purchase, IT etc. to ensure appropriate coverage across buying centers **Financial/ Budgetary:** + Delivering revenue growth goals across North Africa with a specific focus on Commercial banks and Central Banks + Handling a 80+ client base with another 15+prospects **Key Deliverables:** + Manage customer expectation with the existing resource base. To ensure customer confidence despite instances of non or error-prone delivery due to resource capacity constraints both in terms of people as well as system + Increasing customer volumes/revenues in a competitive and dynamic environment + Developing personal rapport with customers. As a result, become the first point of escalation on any issue + Knowledge depth within the cash and trade organization, for value-adding beyond one’s normal scope of activities on an ongoing basis + Promote team involvement in Process and Change Management within the myriad of existing regulatory constraints **Qualifications:** + Bachelor or Masters (preferred) Degree in Business, Finance, Economics, Accounting, Engineering, and Maths etc. (other areas of specialization will be considered on a case-by-case basis) + Prior work experience in Citi or other financial services experience in the areas described above + Relevant experience in the field of transaction banking or relationship management in cash and trade ------------------------------------------------------ **Job Family Group:** Institutional Sales ------------------------------------------------------ **Job Family:** Solution Sales ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. 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