The scenic Hilton Waikoloa Village is looking for an enthusiastic Full-Time Female Receptionist / Spa Attendant to join Kohala Spa team.

Our property sits on 62 acres of Hawaiian Paradise on Hawaii’s Big Island. Holding 3 guest towers, 3 swimming pools and our saltwater oasis. Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close.

The ideal candidate will have minimum one year of cash handling experience, six months of customer service experience and basic computer skills.

Shift pattern: Various (7:30am - 6:00pm) – must be available to weekdays, weekends, and holidays.

Pay rate:  $20.25 per hour

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)Go Hilton travel program: 100 nights of discounted travelParental leave to support new parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*401K plan and company match to help save for your retirementHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

 

What will I be doing?
As a Female Receptionist / Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner.Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards.Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.Assist in monitoring facility use to ensure guest safety.Conduct financial transactions, as needed.Perform general Spa duties, as needed.

What are we looking for?

 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!