JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

[Client/Stakeholder Management]

·       Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors

·       Greet, register and badge visitors

·       Answer general phone inquiries professionally, respond to questions calls as needed and relay the message to the appropriate employee

·       Maintain a neat and organized front desk and lobby areas and ensure desk is stocked with necessary supplies

·       Meet and greet clients promptly and contact staff members to advise of guests’ arrival

·       Distribute the parking ticket to the guest leave and log the list

·       Order international courier, express service (quick service), general courier delivery and condolence/celebration flower support: requests from clients

·       Collect and/or receive mail and courier deliveries, receiving receipt in register and informing relevant staff

·       Resolve problems associated with all building services including Janitorial, mailroom support, parking, badging, conference rooms and supplies
- Fulfill any ad-hoc requests promptly and efficiently to support facilities issues
- Ensure any faults or defects are noted and reported to ensure outstanding client experience

·       Cooperate with AFM to update monthly metrics (counting monthly visitors, badging, mail and courier deliveries)

·       Book meeting rooms as requested

·       Build and develop effective client / stakeholder relationships across multiple levels of the organization

·       Ensure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintained

[Vendor Management]

·       Assist the facilities team in the management and induction of all contractors on site to ensure they perform to the required standards

·       Assist in the procurement of vendors and services as required

[Finance Management]

·       Proceed monthly invoice/voucher for service expenses with client’s finance system

·       Assist in financial processes for facilities management team, to ensure that all financial management requirements are completed in a timely and accurate manner

·       Ensure prompt and accurate management of purchase orders in the financial system, as required

[Site Operations Management]

·       Seek ways to constantly reduce costs and improve operational standards

·       Maintain premises in neat and good working conditions

·       Organize stocks and track inventory

·       Provide and maintain proper trackers for operation and reporting

·       Put up communication/ announcement through email or notice

·       Assist with reporting and follow up of building management issues

[Job Requirements]

·       Fluent in English

·       2-3 Years Reception/Concierge career

·       Experience in front and back-office processes are required with strong Administration Skills.

·       Strong Customer Service focus

·       Excellent people skills and ability to interact with a wide range of client staff and demands

·       Demonstrated experience with continuous improvement initiatives

·       Demonstrated experience with client reporting and preparation of reports

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.