Farsi/ Dari/ Pashto- Case Specialist
Robert Half Office Team
Description We are looking for a dedicated Case Specialist to join our team in San Diego, California. In this role, you will be responsible for reviewing and managing client applications, ensuring all documentation is accurate and complete, and providing excellent case management services. This is a long-term contract position offering a meaningful opportunity to assist individuals in need while working in a dynamic, service-oriented environment.
Responsibilities:
• Review and process client applications, ensuring all details are logical, sustainable, and complete.
• Provide case management services, including assisting individuals with housing referrals and other necessary support.
• Maintain and update case files regularly, ensuring accuracy and compliance with established standards.
• Communicate with clients to verify information such as current address, financial status, and other relevant details.
• Respond to inquiries or requests for information regarding specific cases promptly and professionally.
• Collaborate with supervisors to review and approve funding requests.
• Follow up with clients to ensure continued eligibility and resolve any outstanding issues.
• Assist with training and provide support to colleagues as needed.
• Maintain a customer-focused approach while interacting with diverse individuals and stakeholders.
• Ensure timely release of payments and adherence to proper procedures. Requirements
• MUST speak Farsi, Dari, or Pashto
• Strong analytical skills and the ability to evaluate applications logically and effectively.
• Excellent organizational skills with attention to detail to maintain accurate and up-to-date case files.
• Proficiency in Farsi is required to communicate effectively with specific client groups.
• Strong interpersonal and communication skills to interact with individuals from diverse backgrounds.
• Ability to work collaboratively with supervisors and team members.
• Familiarity with social services, housing assistance programs, or similar fields is a plus.
• Commitment to providing exceptional service and support to clients.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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