About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary: The Family/Housing Specialist will provide support and service linkages to tenants who reside within the residence. They will conduct intake assessments, develop service plans, coordinate services, record case notes according to the New York City Department of Health and Mental Hygiene standards and ensure quality of care. The support plan will focus on the strengths and needs of the target population as well as the children living in the household.

Essential Accountabilities:

Provide direct care services to tenant, including planning and implementation of goals and training, which will develop and enhance activities of daily living skills. These include but are not limited to:

Budgeting

Grooming

Nutritional planning

Use of public transportation/travel training

Use of community resources/community integration

Shopping/menu planning

Housekeeping

Sexual development/socialization skills

Physical health maintenance

Assertiveness/self-advocacy training

Establish, foster, and maintain cooperative relationships with community agencies, schools, and medical facilities.

Monitor tenant’s progress. Tasks essential to those duties include, but are not limited to: seeing, hearing and observing tenants, performing manual tasks, reading and writing (documentation, lifting, climbing and descending stairs, traveling, boarding and utilize public transportation (bus, subway) use of telephone to make and receive calls.

Responsible to coordinate evacuation and ensure tenants safety in emergency situations (i.e., fires, fire drills). Tasks essential to these duties are the ability to exit in emergencies, which may require the ability to climb and descend fire escapes and assist others to do the same.

Assist tenants in planning and coordination of recreational/social activities. At times this may require escorting tenants to these activities and/or participate in moderate physical activities as part of this task.

Responsible for the maintenance and updating of all tenant files on a monthly basis.

Attend all area family/housing specialist meetings.

Responsible for the opening and all follow-ups necessary for new apartments.

Responsible for reporting and documentation of all incidents to immediate supervisor and/or the Deputy Director of MHS within 24 hours.

Responsible for crisis intervention, providing incident reports and follow-up as required.

Participate in tenant meetings and conduct all 30-day follow-ups on discharged tenants.

Must be able to transport self to various sites.

Required to participate and attend meetings/trainings at various sites that require following different route of travel to worksite.

Ability to count, add, subtract, and manage money.

Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of giving instructions, providing feedback and adjusting work practices.

The ability to complete the following trainings offered and able to perform the techniques taught in each area: CPR, First Aid, Child Safety, Risk Assessment and Protocols, Harm Reduction, Housing First Service Approaches which includes basic knowledge of safe injection, safe sex practices, addiction treatment and recovery, naloxone, the stages of change mode, trauma and relapse prevention, street drugs and their effects, symptoms of overdose and withdrawal.

Other Responsibilities:

Participate in activities of other staff members in their absence or during periods of staff shortage.

Represent the agency at meetings, trainings not otherwise specified.

Ability to work flexible schedule as work schedule and locations are subject to change.

Drive facility vehicle when the need arises (escort, field trips, etc.).

This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.

Maintain confidentiality at all times.