**Fall Co\-Op \- Customer Support Engineer \(Industrial Engineer\)** **Description** **JOB SUMMARY:** In this position, interns will utilize and develop their basic knowledge of data/metric analysis with a strategic drive to create customer value through process improvements, cost reduction and product improvement\. This opportunity enables an individual to grow and innovate while being able to experience a cross\-functional work environment and implement new technologies in building world\-class aircraft\. **JOB RESPONSIBILITIES:** + Assist with providing timely and relevant metrics to Plant Managers and Director + Active participation in identifying production flow issues stemming from work sequencing, task/line balancing, tooling/equipment constraints, and manpower allocation/training + Assist with creation and automated delivery of KPIs such as Efficiency, DCI & Overtime\. + Application of standard hours through use of appropriate models, tools and methods to assure time standards are appropriately applied to produce new parts/assemblies + Analyze and makes recommendations regarding production facility arrangements for improvements to production capacity, manufacturing flow, new model incorporation, and strategic work transitions + Analyze and solve production flow issues stemming from sequence of work, balance of tasks, tooling/equipment constraints, and manpower allocation/training + Gather, analyze, and summarizes production process data for their use in valuing and prioritizing process continuous improvement opportunities + Assist with work center configuration settings for SAP Capacity Planning + Assist in the preparation of cost development model + Value stream mapping, network mapping and associated gap analysis + Implement methods for improving worker efficiency and reducing waste of materials and utilities such as restructuring job duties, reorganizing workflow, relocating workstations and equipment, and purchase of equipment\. **Qualifications** **EDUCATION:** Pursuing a Bachelor of Science degree in one of the following: Manufacturing EngineeringIndustrial EngineeringManufacturing Engineering Technology \(MET\)Mechanical EngineeringRobotics TechnologyOther related field\. **EXPERIENCE:** Excellent verbal and written communication skillsStrong analytical and problem\-solving skillsCollaborates and easily gets along in team\-based environmentsAction\-oriented and ability to shift processes and priorities quicklyExcellent organizational skillsComputer Proficiency \(MS Office, CAD, etc\.\) **EEO Statement** Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\. **Recruiting Company:** Textron Aviation **Primary Location:** US-Kansas-Wichita **Job Function:** Manufacturing **Schedule:** Part-time **Job Level:** Individual Contributor **Job Type:** Internship / Co-Op **Shift:** First Shift **Job Posting:** 08/11/2025, 2:09:40 PM **Job Number:** 335302